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Submit another requestCommon Questions
Ask your manager or owner to tap your name in the Crew screen and send you a new invite link. Tapping the link lets you set a new PIN.
Make sure the property boundary has been drawn without any crossing lines. If lines overlap, tap any pin while drawing to remove it and redraw cleanly, then tap Build Smart Map again.
The optimizer requires both a Smart Map and at least one crew member assigned to the job. Check the Readiness Check section at the top of the optimizer screen.
Invite links expire after 7 days. Go to the Crew screen, tap the crew member, and tap Invite to send a fresh link.
Go to Settings and then Billing and Plans in the app to view and manage your subscription. If you need further help, submit a support request above.